KB ID 0000985 Dtd 18/08/14

1. Cisco Error 1722
2. Cisco Error 1722 Vpn Installation Software

Problem

Error 1722 is a pretty ‘generic’ windows installer package error. When attempting to install the AnyConnect client software this happened;

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action VACon_Install, location: C:Program FilesCiscoCisco AnyConnect Secure Mobility ClientVACon.exe, command: -install “C:Program FilesCiscoCisco AnyConnect Secure Mobility Clientvpnva.inf” VPNVA

On closer inspection of the log file at C:Windowsinfsetupapi.dev.log yielded the following;

Solution

5.Delete the following folders (if present) from 'C: Program files' 'Cisco CRS Historical reports', 'Cisco UCCX Historical Reports', 'Business Objects', 'Crystal reports' 6. Reboot the machine if a reboot is not performed after uninstallation. Similar Threads: 1.Cisco VPN Client Vista RC2 - works under Beta2 but has install error in RC2 FYI When I install the Cisco VPN Client (vpnclient-win-msi-4.8.01.0410.

Cisco Error 1722

This is usually caused by either a corrupt network connection entry, or too many interfaces entries in the HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlNetwork registry key.

Thankfully Microsoft have identified this as a problem and have a tool for fixing it, download the ifcleanup tool. (There is an x86 and an x64 bit version in that zip file run the one appropriate for the affected system).

Open a command window (run as administrator) and run the ifcleanup executable.

2. Then retry to install the AnyConnect client.